Returns & Refunds

Here at Havoly we want you to be happy.  If you’ve received a product you are not happy with, and want a refund, you can ship it back to us within 2 weeks of receiving the item and we will refund you the purchase amount minus a 15% restocking fee.  This does not include personalized items.  Personalized items cannot be returned and are not refunded.  But don’t worry, we have received nothing but great reviews and haven’t gotten any complaints yet.  We’re sure you’ll love it.

If there is a problem with your item, please first email [email protected] and let him know what the issue is.

Below is the return address where items can be sent:


206A Dryden rd #401

Ithaca, NY 14850

If you have any questions or concerns, send us as an email and we will get back to you as soon as possible.